Privacy Policy
Last Updated: August 2026
Version: 1.0
1. Introduction
Pathway Academic Resource Private Limited ("PARPL", "we", "our", or "us"), a Pathway Group company, is committed to protecting the privacy and personal information of students, parents, guardians, educational institutions, partners, employees, website visitors, and all individuals who interact with us through our website, digital platforms, counselling services, admission assistance, and other educational services.
Pathway Academic Resource Private Limited is incorporated under the Companies Act, 2013, bearing Corporate Identification Number (CIN): U80300GJ2013PTC076270, with its Registered Office at:
404, Atlantis Heights,
Opp. Vadiwadi Fire Station,
Sarabhai Main Road,
Vadodara – 390023, Gujarat, India.
PARPL operates as a member of the Pathway Group, an integrated educational ecosystem that delivers counselling, admissions guidance, institutional support, educational technology solutions, digital learning platforms, assessments, and other student-centric services through its affiliated companies, brands, and initiatives.
This Privacy Policy explains how we collect, use, process, store, protect, retain, disclose, and otherwise handle your personal information whenever you access or use www.parpl.org, communicate with us, register for our services, participate in our events, use our digital tools, or otherwise interact with PARPL.
We recognize the importance of protecting personal information and are committed to maintaining transparency regarding our privacy practices. We process personal information responsibly, lawfully, and only for legitimate educational and business purposes.
By accessing or using our Website or any of our services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
2. Company Information
Legal Entity: Pathway Academic Resource Private Limited
Brand Name: Pathway Academic Resource (PAR)
Parent Organization: Pathway Group
Website: www.parpl.org
Corporate Identification Number (CIN): U80300GJ2013PTC076270
Registered Office:
404, Atlantis Heights,
Opp. Vadiwadi Fire Station,
Sarabhai Main Road,
Vadodara – 390023, Gujarat, India.
3. Scope
This Privacy Policy applies to all visitors, students, parents, guardians, educational institutions, universities, corporate partners, employees, consultants, vendors, and any other individuals who access or use the Website or avail themselves of services provided by PARPL.
This Policy applies to:
- The website www.parpl.org
- Student registration forms
- Online enquiry forms
- Career counselling services
- Admission guidance services
- Domestic and international admission support
- Application processing
- Scholarship guidance
- Visa assistance
- Education loan guidance
- Events, seminars, webinars, workshops, and counselling sessions
- Student portals and dashboards
- Digital tools including the MBBS Admission Predictor
- Email, WhatsApp, telephone, and other communication channels
- Marketing and promotional campaigns conducted by PARPL
- Future digital platforms and services operated by PARPL as part of the Pathway Group ecosystem, unless a separate privacy policy is specifically published for those services.
This Privacy Policy does not apply to third-party websites, educational institutions, universities, payment gateways, social media platforms, or external services that maintain their own privacy policies. Users are encouraged to review the privacy practices of such third parties before providing any personal information.
4. Definitions
For the purposes of this Privacy Policy, the following terms shall have the meanings assigned below:
"PARPL" means Pathway Academic Resource Private Limited.
"Pathway Group" means the parent educational ecosystem comprising Pathway Academic Resource Private Limited and its affiliated companies, subsidiaries, brands, digital platforms, educational initiatives, business divisions, and future entities involved in providing educational counselling, admissions support, institutional development, educational technology, assessments, consulting services, and related educational activities.
"Website" means www.parpl.org, including all associated webpages, forms, student portals, dashboards, online tools, applications, digital services, and any future websites or online platforms operated by PARPL.
"User" means any visitor, student, parent, guardian, educational institution, university representative, partner, employee, or any individual accessing or using the Website or our services.
"Personal Information" means any information relating to an identified or identifiable individual, including information that can directly or indirectly identify a person.
"Sensitive Personal Information" includes information that may require additional protection under applicable laws, including government-issued identity documents, passport details, financial information submitted during educational processes, and other information requiring enhanced security.
"Processing" means any operation performed on personal information, including collection, recording, storage, organization, structuring, adaptation, retrieval, consultation, use, disclosure, transmission, sharing, analysis, deletion, destruction, or any other handling of personal information.
5. Information We Collect
Depending on the services requested and your interaction with PARPL, we may collect the following categories of information.
Personal Information
We may collect:
- Full Name
- Date of Birth
- Gender
- Nationality
- Residential Address
- City, State and Country
- Postal Code
- Email Address
- Mobile Number
- Alternate Contact Number
- Parent or Guardian Information
- Emergency Contact Details
- Photograph, where applicable
Academic Information
To provide educational counselling and admission guidance, we may collect:
- School or College Name
- Board or University
- Educational Qualifications
- Academic Marks
- Transcripts
- Entrance Examination Details
- NEET Score
- Rank Details
- Preferred Courses
- Preferred Countries
- Preferred Universities
- Educational Interests
- Career Goals
- Counselling Preferences
Identity and Supporting Documents
Where required for counselling, admissions, scholarships, visa processing, or related services, users may voluntarily submit:
- Passport
- Aadhaar Card or other Government-issued Identification
- Academic Certificates
- Mark Sheets
- Transfer Certificates
- Migration Certificates
- Visa Documents
- Offer Letters
- Letters of Recommendation
- Statement of Purpose
- Financial Documents
- Any other document required for educational counselling or admissions.
Payment Information
Where payments are made for our services, we may collect:
- Payment Reference Number
- Transaction ID
- Invoice Details
- Payment Status
- Billing Information
PARPL does not store complete debit card numbers, credit card numbers, CVV, UPI PINs, internet banking credentials, or similar payment authentication data. Such transactions are securely processed by authorized third-party payment gateway providers.
Technical Information
When you visit our Website, certain information may be collected automatically, including:
- IP Address
- Browser Type and Version
- Device Type
- Operating System
- Screen Resolution
- Language Preferences
- Date and Time of Access
- Time Zone
- Device Identifiers
- Referral URLs
- Pages Visited
- Navigation Behaviour
- Session Duration
- Website Performance Information
- Cookie Preferences
- Analytics Data
- Crash Reports, where applicable
This technical information helps us maintain security, improve website performance, understand visitor behaviour, and enhance user experience.
6. How We Collect Information
PARPL collects personal information through various lawful methods depending upon the services requested by the user.
Information may be collected directly when you:
- Register on our Website.
- Complete an enquiry or counselling form.
- Request admission guidance.
- Schedule a counselling session.
- Use the MBBS Admission Predictor or any other online assessment or guidance tool.
- Subscribe to newsletters or educational updates.
- Contact us through email, telephone, WhatsApp, social media platforms, or online chat.
- Participate in webinars, seminars, workshops, educational events, or promotional activities.
- Upload documents required for admissions or counselling.
- Submit feedback, testimonials, surveys, or reviews.
- Make payments for our services.
In certain circumstances, we may also receive information from:
- Parents or legal guardians.
- Educational institutions.
- Universities and colleges.
- Authorized representatives.
- Scholarship providers.
- Admission partners.
- Government authorities.
- Technology service providers.
- Publicly available sources where legally permitted.
Where information is received from third parties, we take reasonable steps to ensure that such information has been collected lawfully.
7. Purpose of Processing Personal Information
PARPL collects and processes personal information only for legitimate educational, operational, contractual, regulatory, and business purposes.
Depending upon the services requested, we may process personal information for one or more of the following purposes:
Educational Counselling
- Providing career counselling.
- Course selection guidance.
- University shortlisting.
- Academic profile evaluation.
- MBBS counselling.
- Study abroad guidance.
- Admission strategy planning.
Admission Services
- Processing admission applications.
- Document verification.
- Coordinating with universities.
- Monitoring application status.
- Providing admission updates.
- Managing student records.
- Facilitating communication with educational institutions.
Student Support Services
- Scholarship guidance.
- Visa assistance.
- Education loan guidance.
- Pre-departure counselling.
- Accommodation assistance where applicable.
- Student onboarding support.
- Post-admission communication.
Website Operations
- Maintaining website security.
- Improving website performance.
- Enhancing user experience.
- Personalizing website content.
- Monitoring website usage.
- Preventing fraudulent activities.
- Troubleshooting technical issues.
Customer Support
We may process your information to:
- Respond to enquiries.
- Resolve complaints.
- Schedule appointments.
- Verify your identity.
- Provide requested information.
- Improve customer service.
Communications
We may communicate with you regarding:
- Counselling appointments.
- Admission updates.
- Missing documentation.
- University deadlines.
- Payment confirmations.
- Service notifications.
- Policy updates.
- Website maintenance.
- Important administrative information.
Marketing
Where you have provided your consent, PARPL may use your information to send:
- Admission alerts.
- Educational newsletters.
- Scholarship opportunities.
- Event invitations.
- Career guidance articles.
- Promotional campaigns.
- New service announcements.
- Study abroad updates.
- MBBS admission notifications.
You may withdraw your marketing consent at any time without affecting the lawfulness of processing carried out before such withdrawal.
Legal and Regulatory Compliance
We may process personal information where necessary to:
- Comply with applicable laws.
- Respond to lawful requests from regulatory authorities.
- Prevent fraud.
- Protect our legal rights.
- Enforce contractual obligations.
- Resolve disputes.
- Maintain business records.
PARPL processes only the minimum amount of personal information reasonably necessary to fulfil these purposes.
8. Legal Basis for Processing
PARPL processes personal information only where there is a lawful basis to do so under applicable laws.
Depending upon the circumstances, processing may be based upon:
Consent
Where required, we rely upon your freely given, informed, and specific consent for processing personal information.
Examples include:
- Newsletter subscriptions.
- Marketing communications.
- Educational updates.
- Optional counselling services.
- Participation in promotional activities.
Performance of Services
Processing may be necessary to fulfil services requested by you, including:
- Career counselling.
- Admission guidance.
- University applications.
- Document review.
- Scholarship assistance.
- Visa support.
- Student onboarding.
Legal Obligations
We may process personal information where necessary to comply with applicable legal, regulatory, taxation, accounting, or governmental requirements.
Legitimate Interests
We may process personal information where necessary for our legitimate interests, provided such interests do not override your fundamental rights.
These interests include:
- Website security.
- Fraud prevention.
- Service improvement.
- Customer relationship management.
- Internal administration.
- Statistical analysis.
- Quality assurance.
- Cybersecurity.
- Business continuity.
9. Cookies and Similar Technologies
Our Website uses cookies and similar technologies to improve functionality, security, user experience, and website performance.
Cookies are small text files stored on your device when you visit our Website.
We use cookies to:
- Maintain secure login sessions.
- Remember user preferences.
- Store language settings.
- Improve website performance.
- Analyse visitor behaviour.
- Measure website traffic.
- Understand how users interact with our services.
- Improve educational content.
- Detect fraudulent or suspicious activities.
- Enhance accessibility.
- Improve navigation.
The Website may use the following categories of cookies:
Essential Cookies
These cookies are required for the proper functioning of the Website and cannot be disabled.
Functional Cookies
These cookies remember your preferences and improve your browsing experience.
Analytics Cookies
These cookies collect anonymous statistical information regarding website usage and performance.
Marketing Cookies
Where consent has been provided, these cookies help us understand user interests and evaluate the effectiveness of educational campaigns and promotional communications.
Users may accept, reject, or customise cookie preferences through the Cookie Consent Banner or Cookie Settings available on the Website.
Detailed information regarding cookies is available in our separate Cookie Policy.
10. Marketing Communications
Subject to your consent and applicable law, PARPL may send educational and promotional communications through:
- SMS
- Telephone calls
- Push notifications (where applicable)
- Social media platforms
These communications may include:
- Admission updates.
- University announcements.
- Scholarship opportunities.
- Educational newsletters.
- Career guidance resources.
- Event invitations.
- New services.
- Promotional campaigns.
- Important educational notifications.
You may unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link included in our emails.
- Updating your communication preferences through your account (where available).
- Contacting PARPL directly.
Please note that withdrawing consent for marketing communications will not prevent us from sending essential service-related communications concerning your enquiries, counselling sessions, applications, admissions, payments, or other requested services.
11. Sharing of Personal Information
PARPL respects the confidentiality of your personal information and does not sell, rent, trade, or commercially exploit personal information belonging to users.
However, in order to provide our services effectively, we may share personal information with authorized third parties on a need-to-know basis and only for legitimate educational, contractual, operational, regulatory, or legal purposes.
Your information may be shared with:
- Universities, colleges, and educational institutions.
- Admission partners and institutional representatives.
- Scholarship providers and sponsoring organizations.
- Visa consultants and immigration support agencies, where applicable.
- Government departments, regulatory authorities, and statutory bodies where required by law.
- Examination authorities and testing organizations.
- Banking institutions and education loan providers where requested by the student.
- Payment gateway providers and financial service providers.
- Cloud hosting providers and technology infrastructure partners.
- IT support providers and software vendors.
- Customer support service providers.
- Professional advisors, auditors, consultants, and legal representatives.
- Insurance providers where applicable.
- Entities operating within the Pathway Group ecosystem where necessary to provide requested educational services.
All third parties receiving personal information are expected to maintain appropriate confidentiality and security measures and to process such information only for the purposes for which it has been shared.
PARPL shall not be responsible for any independent processing activities carried out by third parties after information has been lawfully shared in accordance with this Privacy Policy and applicable law.
12. International Transfer of Personal Information
As PARPL provides counselling and admission assistance for educational institutions located in India and various international destinations, personal information may be transferred to educational institutions, universities, service providers, or authorities located outside India where such transfer is necessary to facilitate admissions, visa processing, scholarship applications, student support services, or other requested services.
Where reasonably practicable, PARPL will implement appropriate contractual, organizational, and technical safeguards to protect personal information during such transfers.
By requesting international admission services, users acknowledge that certain personal information may need to be transferred across national borders for the purpose of delivering the requested services.
13. Data Security
PARPL takes the security of personal information seriously and implements reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, accidental loss, destruction, or unlawful processing.
Our security measures may include:
- Secure servers and network infrastructure.
- User authentication and access controls.
- Password protection mechanisms.
- Encryption of data where appropriate.
- Firewall protection.
- Regular software updates and security patches.
- Monitoring of system activity.
- Role-based access to personal information.
- Employee confidentiality obligations.
- Secure backup and disaster recovery procedures.
Access to personal information is restricted only to authorized personnel who require such access for legitimate business or educational purposes.
Although we strive to implement industry-standard security practices, no method of electronic transmission or storage can be guaranteed to be completely secure. Users acknowledge that transmission of information over the internet is undertaken at their own risk.
14. Data Retention
PARPL retains personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including:
- Providing counselling and admission services.
- Processing applications.
- Maintaining student records.
- Managing customer relationships.
- Complying with legal and regulatory obligations.
- Resolving disputes.
- Exercising or defending legal claims.
- Maintaining internal business records.
The duration for which personal information is retained depends upon the nature of the information, applicable legal requirements, contractual obligations, and operational needs.
When personal information is no longer required, PARPL will securely delete, anonymize, archive, or otherwise dispose of such information in accordance with applicable laws and our Data Retention Policy.
15. Third-Party Websites and Services
Our Website may contain links to websites, applications, social media platforms, payment gateways, university portals, or other online services operated by third parties.
These third parties maintain independent privacy policies and practices.
PARPL does not control and is not responsible for the content, security, availability, or privacy practices of any third-party websites or services.
Users are encouraged to review the privacy policies of external websites before submitting personal information to them.
The inclusion of any external link does not constitute an endorsement by PARPL of the respective organization, products, or services.
16. Your Privacy Rights
Subject to applicable laws, users may have the right to:
- Request access to their personal information held by PARPL.
- Request correction or updating of inaccurate or incomplete information.
- Request deletion of personal information where legally permissible.
- Withdraw consent for processing based on consent.
- Withdraw consent for marketing communications.
- Request information regarding the categories of personal information processed by PARPL.
- Raise concerns regarding the handling of personal information.
- Submit complaints relating to privacy or data protection practices.
Before acting upon any request, PARPL may require reasonable verification of the identity of the requesting individual.
Certain requests may be declined where retention or processing is required to comply with legal obligations, contractual commitments, or legitimate business interests.
17. Children's Privacy
PARPL provides educational counselling and admission services to students, including individuals below the age of eighteen (18) years.
Where required under applicable law, personal information relating to minors should be submitted by, or with the consent of, a parent or lawful guardian.
Parents or legal guardians may contact PARPL to request access, correction, or deletion of information relating to their child, subject to applicable legal and contractual obligations.
PARPL does not knowingly collect personal information from children in violation of applicable laws.
18. MBBS Admission Predictor Disclaimer
The MBBS Admission Predictor and any similar educational tools provided by PARPL are intended solely for informational and guidance purposes.
Predictions are generated using historical admission trends, publicly available counselling information, and data entered by the user.
The results should not be interpreted as confirmation or guarantee of:
- Admission.
- Seat allocation.
- Counselling outcome.
- Scholarship eligibility.
- University acceptance.
- Eligibility under applicable regulations.
Actual admission outcomes depend upon multiple factors including examination performance, counselling authorities, reservation policies, seat availability, institutional eligibility criteria, regulatory requirements, and official admission procedures.
Users should independently verify all admission-related information through the respective counselling authorities, regulatory bodies, and participating educational institutions before making any educational or financial decisions.
PARPL shall not be liable for decisions made by users based solely upon predictor results.
19. Data Accuracy
Users are responsible for ensuring that all personal information and documents submitted to PARPL are accurate, complete, authentic, and up to date.
Submission of false, misleading, forged, manipulated, or inaccurate information may result in rejection of applications, suspension of services, termination of user accounts, or legal action where appropriate.
Users are encouraged to promptly notify PARPL of any changes to their personal or academic information.
20. Data Breach Response
In the unlikely event of a security incident affecting personal information, PARPL will take reasonable steps to investigate the incident, contain the impact, implement corrective measures, and comply with applicable legal or regulatory notification requirements.
Where appropriate, affected users and competent authorities may be notified in accordance with applicable laws and the nature of the incident.
PARPL continuously reviews and improves its information security practices to reduce the likelihood and impact of security incidents.
21. Changes to this Privacy Policy
PARPL reserves the right to modify, amend, or update this Privacy Policy from time to time to reflect changes in legal requirements, regulatory obligations, technology, business operations, services, or industry best practices.
The revised version will be published on www.parpl.org together with the updated "Last Updated" date.
Users are encouraged to review this Privacy Policy periodically to remain informed about how their personal information is managed.
Continued use of the Website or our services after publication of an updated Privacy Policy constitutes acceptance of the revised Policy to the extent permitted by applicable law.
22. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Republic of India, including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and other applicable laws, rules, and regulations.
Any dispute arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Vadodara, Gujarat, India, unless otherwise required by applicable law.
23. Contact Us
If you have any questions, concerns, requests, complaints, or wish to exercise your privacy rights under this Privacy Policy, you may contact:
Pathway Academic Resource Private Limited (PARPL)
A Pathway Group Company
Corporate Identification Number (CIN):
U80300GJ2013PTC076270
Registered Office:
404, Atlantis Heights,
Opp. Vadiwadi Fire Station,
Sarabhai Main Road,
Vadodara – 390023, Gujarat, India.
Website:
www.parpl.org
Privacy Email:
privacy@parpl.org
PARPL will make reasonable efforts to acknowledge and respond to privacy-related requests and complaints within a reasonable timeframe and in accordance with applicable laws and our internal policies.
